Brooke Townsend recently represented us in the sale of a home located in Cayucos, California. If you are looking for a realtor to represent you in the sale of property, we can without hesitation recommend Brooke. She was thorough, easy to communicate with, informative, and professional with a personal touch. Given that we (the sellers) both live over 200 miles away, we were continually thankful she arranged all that was necessary to maintain and represent our property in the best light. She even provided some staging at no cost to us. When we needed a plumber to perform some work, Brooke contacted a plumber and she stayed on the property while the work was being performed. She also was gracious enough to arrange a landscaper to perform maintenance and upkeep of the front and back yards. It was refreshing and so much less stressful to deal with realtors that we had confidence in and that communicated with us regularly.
-CONNIE DERBISH
Brooke was incredible throughout our entire home buying process. Being a first time buyer is intimidating, but she made the experience feel like a breeze. Tackling every question that we had with speed and care, to put our minds at ease. We couldn't be happier having Brooke on our team and would 1000x recommend to anyone looking to buy/sell in the future.
-Ashley A
I’m happy to share my strongest endorsement of working with Brooke! In my first meeting with Brooke, it was clear that she really understood my priorities and was quickly and efficiently able to tailor a search for a Los Osos home. We found an ideal home and Brooke advised me through the process in a way that set us up for the most competitive offer. The escrow process was smooth, thanks to Brooke’s well-timed communication, and she provided support through some bumps in the road with the mortgage process. I would highly recommend working with Brooke as either a seller’s or buyer’s agent. Her experience, knowledge, and connections in this area can’t be beat!
-Devon B
I hired Brooke Townshend to handle the probate sale of my parents’ 20-acre property near Los Osos, CA—a unique, rural family farm that required just the right buyer. Preparing it for sale was a complex undertaking, made even more challenging by the fact that I live 300 miles away and have a demanding work schedule. I needed a Realtor who could manage nearly everything on my behalf, and Brooke exceeded all expectations.
Brooke brought deep knowledge, tireless dedication, and unwavering integrity to every step of the process. Her experience with rural properties—wells, septic systems, unpaved roads, and creek crossings—proved invaluable. She also had a reliable network of local professionals who handled everything from repairs and cleanup to fire hazard abatement and inspections.
Her pricing and marketing strategy was spot on. We received multiple cash offers within the first week—far better than the months-long listing I had anticipated. Thanks to Brooke, I was able to manage 99% of the transaction remotely from San Jose, and my siblings and I were thrilled with the outcome.
I’m truly grateful to have worked with Brooke and recommend her without reservation.
We worked with Brooke for more than a year trying to find the right property. When a couple offers didn’t materialize, she insisted that we’d find the right house which we did. She’s a straight shooter and her honest feedback helped reassure us through the ups and downs of property shopping. I can fully recommend Brooke and will definitely work with her again.
-Justin
We recently purchased a house in Morro Bay. Brooke Townsend represented us and always looked out for our best interest. She walked us through the process efficiently, professionally, and kept us informed. Should the need arise, we would definitely work with Brooke again and highly recommend her.
-Smokeyz Pal
I've had the pleasure of working with Brooke both as a buyer and a seller. She was very professional, knowledgeable, and flexible to my needs. It was wonderful to work with a realtor who communicates clearly and is responsive to her clients. I highly recommend Brooke. She'll make you feel like you are her first priority every time.
-Chrystina K
Brooke Townsend handled the sale of my home in Paso Robles, CA. She proved to be professional, efficient and someone who works tremendously hard to get things done. I had total trust in Brooke with her guidance through the entire real estate process. The connections she has in the business extend from mortgage lenders, inspectors, title and even moving companies – all who speak very highly of her with her nearly 40 years of experience.
What really stood out during my selling process with Brooke is even though we experienced many unforeseen circumstances along the way, she remained driven, focused and committed to working through them with my best interests in mind; always mindful of either taking care of things herself or guiding my decision-making process that would cause me the least stress.
Brooke’s concierge service extends far beyond my expectations, offering suggestions and help in any way to keep the process moving forward in the timeliest and least stressful manner. She offered help and guidance that went far beyond my client expectations.
-Laura M
We hired Brooke after our original broker failed to perform, she stepped in and the property was sold within weeks, she was available whenever we needed her and kept us informed throughout the whole process, we highly recommend Brooke to get things done.
-Robert S
Brooke͏ is an amazing realtor!!
Thanks͏ to Brooke, we were able to buy a beach house which had dreamed about doing for years. The deal was complicated and at risk of falling apart several times during escrow. But Brooke’s hard work and resourcefulness helped save the deal. We are so grateful that she was on our team. We highly recommend Brooke!!
-Eric G
Brooke͏ is the best realtor that I have ever met.
I͏ was a buyer from out of town due to the job relocation.
We made hours-drive trips to see houses almost every weekend for over three months. During these frustrating months, Brooke searched houses, scheduled showings to fit into our time line, and guided us throughout the town.
Unfortunately, we couldn't find our home in time and had to rent one for a year.
Brooke kept posting us with houses on the market until we finally find ours.
She clearly captured our needs and preferences and checked them when she searched and visited houses.
The market was very competitive with houses extremely overpriced. Small old houses with defections would be sold for $20-30k higher than what the seller asked.
However, Brooke knew the town very well. She knew where to avoid and what value we could expect from the specific houses.
She also gave us her candid opinions on the houses that we saw. They really helped because it is very easy to miss important details when a buyer is pressed for time.
The loan officer that Brooke introduced to us was fantastic as well. She searched all the possible options to get the lowest rate for us and worked hard to get the job done on time
-Han Gil C
Outstanding realtor! Smart, driven, efficient, helpful, and kind! Also a lot of fun to work with!
I just closed on a home with Brooke Townsend as my realtor, and she is fantastic! I will be singing her praises to everyone! I am not the easiest client. I sent multiple texts every day about the transaction, and she responded promptly to every text, even when she was out of town. She went the extra mile, meeting me on weekends to view the home, keeping me updated on progress of escrow, etc. She also coordinated with my loan and escrow officers and put together an excellent appraisal package describing the house and comps, which I know helped me secure the loan! In addition to being smart, driven, and knowledgeable, she is also a great person! She is fun to work with, and she has a great sense of humor. She made my dream of owning a beach house come true! If you’re looking for a realtor on the Central Coast, Brooke is the one to hire! She worked hard to get me the home I wanted and even helped me close a week early! I will forever be grateful for her hard work and expertise! Thank you, Brooke!
-Dr. Melanie A
Brooke Townsend works miracles!
I've had the pleasure of working with Brooke twice. Both times Brooke worked miracles. We met when she helped me and my husband by our first home, which was in a great location but needed a lot of work. She was a patient and calming force, which we needed, and this helped us save money and go in with our eyes open. It was a financial stretch but Brooke connected us to the perfect mortgage broker who figured out how we could make it happen. Six years later, we still could not be happier with where we landed.
Naturally I turned to Brooke again to help find just the right home for my parents, who I've been trying to convince to move down to SLO county for ages. My parents needed something turn key that was also single story -- something that would be hard to find and harder to secure. With my dad's distaste for paying full price let alone increasing his budget, I figured the situation was hopeless.
After Brooke got a feel for what my parents really wanted, she convinced us to broaden our search area beyond the parts of the county we were most familiar with. When a unicorn listing came up, she promptly shared it. It was perfect.
Brooke convinced my dad to write a competitive full price all cash offer. I feared this was a sign dementia had crept in, but the man who used to argue in favor of rounding every waitress's tip down rather than up was very lucid when he extolled all the clever virtues of his bid. We somehow avoided a bidding war despite another similar offer. Brooke cheerfully handled every detail to get us through closing, ensuring a thorough inspection, which resulted in a brand new furnace, lining up the roofers, coordinating with the fumigation, and making sure we didn't forget to get home insurance. She even found my parents a realtor in their area to sell their place, which further put their minds at ease.
You can't go wrong with Brooke!
-Jenni J JD
A new friend in the real estate business!
Everyone wants to have a friend or relative in the industry we need at the time. Be it a mechanic, a computer repair person, a handyman, or even a realtor. From the first conversation, Brooke became that person for us. She's simply a friend who happens to work in real estate and she does it very well!
We relocated from the Bay Area so much of our interaction was over the phone and email. Brooke is always quick to answer or respond every time we reach out. Her experience and connection in the industry and area proved invaluable more than once! On one day in particular, I was feeling very frustrated with information I was getting from the finance company. Within seconds, Brooke sensed my frustration over the phone, put my in contact with an expert in the field which she works with and in no time my mind was at ease once again. That's the kind of person I want to work with regardless of the industry but especially with a purchase as important as a home.
I would recommend Brooke to my closest friends and family without hesitation every day, every time!
-David M
Positive
Responsiveness, Quality, Professionalism, Value
-Georgina M
Couldn't have asked for a better experience than we had with our realtor, Brooke Townsend, in our recent purchase. She worked with us for over a year and a half and helped us tremendously. We would definitely work with her again!
-Tim R
Brooke Townsend has represented me in Six real estate transactions on the Central Coast during the last seven years. These included one sale of a tenant occupied property and five purchases. Of the purchases, one was a short sale, one was a bankruptcy sale with court approval, one was an estate sale and two were conventional sales. Brooke was extremely helpful in all the transactions, dealing with tenants, negotiating credits for deferred maintenance in my purchases and finding the right, professionals to provide inspections, bids for repairs, legal and closing services. I strongly recommend Brooke for any type of transaction and would use her again without hesitation.
-ERNEST J PEREVOSKI
Brooke was wonderful at keeping us informed on everything. Because of Covid-19, things changed everyday. Brooke was so resilient and professional in keeping us updated on how to proceed with the sale of our home. Her utmost concern was our safety and the safety of the prospective buyers. She was friendly, kind, experienced and had a way of making us feel comfortable through the entire process. We were so grateful she was on our selling team - a truly wonderful lady!
-CHUCK AND BARBARA ADAMS
Brooke was professional, knowledgeable and friendly! Buying a home with Brooke’s assistance was so pleasant! Brooke has extensive knowledge of the community. She provided us with help that was friendly, thorough and professional. Brooke was always available to us, our phone calls and text messages were immediately responded too. With her guidance we succeeded in purchasing a great retirement property! We highly recommend Brooke.
-KAREN AND JOHN HOSTETLER
Brooke was great and incredibly patient. She hung in with us for almost 9 months to ensure that we understood the market and found the best match. She counseled us through escrow issues and in the process also became a friend. Can’t ask for anything better than that!
-CYNTHIA LEE JACKSON JD
Brooke is a great local and knowledgeable realtor. We worked with Brooke to purchase our new home in Los Osos. Being new to the area, it was especially helpful working with someone who could help us learn about the different towns of SLO County and to navigate through the purchase process and even with problems after we moved in. I couldn't recommend Brooke more.
-CHRISTINA NEWTON
I worked Brooke Townsend and her team starting approximately one year ago when I was in the market for a home in Morro Bay. My daughter-in-law, who is a real estate agent in Northern California, took the time to interview numerous agents here in Morro Bay to find someone that she felt would be both a good fit for me in my home search and whom she felt would be honest and responsive to me especially since I was still living in Northern California during my search. Brooke turned out to be a pleasure to work with! I recently retired out of the corporate world and have high expectations for communication skills, responsiveness, industry and local knowledge and integrity. Brooke far exceeded my expectations. She is highly familiar with the SLO county real estate market due to her extensive experience here She not only knows the market here, she also has great contacts with local craftsmen and other workers whom I have successfully employed over the past year as I have had various work done to upgrade my home. Brooke stayed with me every step of the way, explaining in lay terms the ins and outs of purchasing a home, working with mortgage brokers, title companies, etc. She never hesitated to take the initiative to follow up with folks to get a status on progress and communicate that to me in terms that I could understand. She was never more than a phone call, email or text message away. I could count on her to get back to me very quickly whenever I had questions. I recommend her without hesitation to anyone who is in need of an excellent real estate agent.
-LYNN BROWN
What you do is truly quite amazing. To be a part of this major process with folks you just met to folks that may have been customers or friends of yours for some time. You help people find their "spot." That takes a lot of flexibility, patience, and kindness. Can't thank you enough, Brooke. You are so good at what you do. Keep your pace. Thank you so much for being you!
-DR. TRAVIS MELLON AND DR. TRACY WALSER
Brooke was just the right person to have by my side through the roller coaster ride of my first time home purchase. She made sure I had all the right inspections in place and that I had all the best vendors giving me bids on needed repairs. Brooke was a beacon of optimism in what was at
times a very bleak search. The first time we toured houses was right after I'd learned I might not qualify for a loan at all. This didn't bother Brooke. She still took the time to show me places and to learn what I was looking for. I was returning to the area from hours north, so when I finally found my dream home, I was willing to buy it sight unseen. Brooke toured it for me and even checked out a runner up on my list -- all on her own accord. When it came time to negotiate the price and repairs, Brooke was shrewd and assertive. She literally had to beg me to let her do her job, as I was so anxious to give up my negotiating power to ensure I got the place. She ended up saving me more than $10,000! Brooke is not just great at her job, she's a fun person. I wish I had the resources to buy more houses, just so we could hang out some more! I really lucked out when I got Brooke as my agent.
-JENNI JAMES JD
Recently (June 2019) my wife and I sold our mobile home in Sea Oaks Mobile Home Park, Los Osos CA. Brooke Townsend made the entire experience of selling our house an efficient and comfortable (as could be) process. As sellers, we needed guidance as to what to do to prepare our house for sale including what were reasonable timelines (target dates) to get things done. Also, Brooke did due diligence and very fine work in respect to pricing our mobile home. It was easy to communicate with Brooke by telephone, text or e-mail. The buyer had some “glitches” and “ups and downs” that Brooke helped to resolve and still protected our interests. We too had some “moving –out problems that Brooke Townsend solved for us. My wife had met Brooke in our park about 10-months earlier than our sale date and I had met her about two-years earlier in a social setting. We were both (independently) impressed with her warm personality, friendliness, and interest in selling homes for her clients. We picked Brooke because of her knowledge of the real estate market in our area and specifically for her knowledge of the local mobile home market. So to speak, in regards to our business with her, we were and are “happy campers”. We highly recommend Brooke Townsend as a Real Estate agent and more!
-DAVE AND PAT AKEY
Best͏ agent ever!
Brooke has been the best real estate agent I have ever had. She has helped me for the last 13 years and I would recommend her to anyone and have in fact recommended her to my friends. She is very knowledgeable about the area, not only from a real estate perspective but also from an everyday living perspective (restaurants, medical, contractors, etc). She is responsive to questions in a very timely manner. Brooke is the consummate professional and yet very down to earth. She explains complicated issues in a way that anyone can understand. Brooke has made my home buying experiences much less stressful as she takes care of all the necessary hurdles. She is upfront and honest about the issues that arise and helps in anyway she can. She has a wonderful personality and a very upbeat manner.
-VICKI Y
